Microsoft’s Surface Book is
the most exciting Windows laptop in years. Actually, aside from a few hot-rod gaming rigs, it may be the only exciting
Windows laptop in years. That’s great news for people who’ve longed to long for
a PC again. And it could be a nightmare for every other PC manufacturer.
If you missed
the Surface Book announcement, you’ll want to get acquainted. It’s a
13.5-inch laptop with a killer display, maxed-out guts, a funky cool hinge, and
a display that detaches, like the saucer of the USS Enterprise, to become a thick, powerful
tablet. Reattach the display face-up, and the Surface Book enters “draw mode,”
which brings the full power of a discrete Nvidia GPU to bear on stylus-based
sketches and similar applications. It’s a beauty, it’s a beast, and at $1,500
it’s expensive but not ludicrously so.
Sound good? It should. In fact, it’s hard to name another high-end
hybrid laptop that’s quite so enticing. That puts everyone who makes Windows
laptops—known as original equipment manufacturers, in trade lingo—in a curious
position: What do you do when the partner that supplies your product’s brains
releases a superior body?
“It is a shot across the bow of Microsoft’s OEM partners,” says
Forrester Research principal analyst J.P. Gownder. The message is clear. If the
Dells and HPs of the world won’t innovate, Microsoft will.
Surface Tension
A collision like this was, if not inevitable, then at least highly
likely ever since Redmond announced the first Surface Pro in 2012. After all,
that definitely was a case of Microsoft making its own hardware, giving
customers a home-grown alternative to its longtime hardware allies.
The Surface Pro, though, didn’t compete as directly with the OEMs,
if only because it was so odd. It was a tablet, an ultrabook, and most of all,
a source of great confusion. Microsoft was competing against the laptops of
2030, maybe, not the Lenovos of 2013.
Surface Book
carries no such amibguities.
“It’s
positioned as a laptop, very squarely against the MacBook Pro as an example.
But that could also be extended to a Dell XPS 13, or an HP x360,”
says Patrick Moorhead, president and founder of Moor Insights &
Strategy. Further cementing the different tenor of Surface Pro and Surface
Book, Gownder notes, Microsoft announced just a few weeks ago that HP and Dell
would begin reselling Surface Prodevices for enterprise.
The Surface Book quite explicitly wasn’t mentioned as part of that arrangement.
And why would it be? While Microsoft obviously risks alienating
its partners, it’s doing so with a much bigger fight in mind.
“Right now Microsoft really believes that it has to have a
combined hardware, software, and services play to go up against the likes of
Apple” Moorhead says. “That’s why it’s doing this. That’s why it’s taking such
an aggressive stance now, moving to laptops.”
Besides—it’s not as if the PC makers can do much about this, even
if they are burning with the white-hot fury of a thousand suns.
Nowhere to Runtime
That lack of repercussions may have further emboldened Microsoft.
PC makers have nowhere else to go, at least as far as laptops are concerned.
Before you
shout “Chrome OS,”
remember that almost all of these manufacturers already churn out Chromebooks
to varied success, and that Chromebooks still aren’t replacements for
full-fledged PCs. In terms of a position of relative weakness, you’re also
merely trading the Surface Book for the Chromebook Pixel and Pixel C. And
before you shout “Linux,”
please skip to the bottom to leave an angry comment about how dismissive this
piece is of Linux while the rest of us proceed.
The only other option would be to pursue an entirely new operating system.
That’s not as crazy at it might sound on mobile; when Google flirted with
producing its own smartphones through its ill-fated Motorola purchase, Samsung
coughed “Tizen” loudly enough to make Google sell its potential conflict
of interest to Lenovo. There’s no Tizen for desktops that aren’t designed in
Cupertino. There’s just Windows.
“Look what Dell is doing. They’re diversifying strongly out of the
PC business.” Gownder says, citing that company’s recent entrenchments in IT
services and security. “Some OEMs may have to diversify to other areas, or some
of them may have to take on the wearables category, or something different.”
That may also help explain Dell’s relatively sanguine response to
the Surface Book. In an emailed statement, a company spokesman said, “Microsoft
is a great partner. We cooperate in many areas and compete in others. It’s part
of the modern way of doing business today. Look, it’s a Windows 10 World and greater
awareness of the benefits of Windows 10 is good for our customers, Microsoft,
and for us.”
Those with less diverse interests may not be quite as copacetic.
In fact, now that Microsoft has a full head of Surface steam, those with less
diverse interests may not even be around much longer.
“Maybe some of the secondary companies won’t survive,” says
Gownder. “This is a time of great change, Microsoft has to do what it’s doing,
which is to compete and to innovate.”
A Rising Book Lifts All PCs
The best-case
scenario for PC makers, the ones that survive, is that they respond to the
challenge of the Surface Book rather than shrink from it. There’s finally proof
that a laptop PC can elicit an emotional response, can make a room full of
hardened tech journalists find themselves murmuring I want that. All you have to do is make sure
that the next time that happens, it’s your laptop they’re murmuring about.
That’s easier said than done, obviously. But not impossible. Not
everyone wants a $1,500 laptop, no matter how powerful and pretty it is. Not
everyone likes a hinge that doesn’t let the lid close all the way. Not everyone
wants to lug around three and a half pounds of computer (OK, that’s actually
pretty light).
Still, now is the time to act. Not only are all eyes on a Windows
device for the first time in years, the immediate impact of that device on
Redmond’s competitors will be fairly muted. “There will be one product,
all things equal, that needs to be taken off the shelf to make room for the
Surface Book,” says Moorhead.
That leaves plenty of room on the rack for eye-catching
competitors. Microsoft, meanwhile, wins no matter whose laptop customers buy,
as long as it doesn’t have a glowing white apple on the lid.
The Surface Book will affect Microsoft’s relationship with its
hardware partners, sure. It may even push a few of them out of the PC
business altogether. But the ones that stay have a new standard to aspire to.
If they rise to it, we all win. If they don’t, well, preorders start today.
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